| ~ 3 Night Minimum for Advance Reservations ~ Please contact us by E-mail to check availability for dates of interest & room preference. E-Mail: playasonrisa@yahoo.com Phone: (719) 966-4309 (VOIP -Colorado area code) (Phone connection is very poor; E-mail is preferred) |
| Caribbean Costa Maya - Xcalak, Mexico |
| DEPOSITS All Reservations require greater of 3 Night Min. or 50% Deposit to Confirm Dates LOW SEASON (May 1 - Dec 19) ~ Full Payment Due 30 Days in Advance of Arrival ~ HIGH SEASON (Dec 20 - Apr 30) ~ Full Payment Due 60 Days in Advance of Arrival ~ PEAK HOLIDAYS Christmas/New Year, Easter Week (Semana Santa), Bluesfest Week > 4 Night Minimum < ~ Full Payment Due 90 Days in Advance ~ ________________________________________________ Do I really need a Reservation in LOW SEASON ? We realize many adventurous types like to keep their itinerary flexible, but if not expecting guests we often CLOSE for a trip to 'civilization' to restock supplies, for maintenance projects, or for our own travels. There are only 7 small inns in Xcalak, (which ALL close frequently in Low Season) and visitors are not happy when they come this far only to find the best option unavailable (or NO options at all). In such a remote location with limited facilities reservations are strongly recommended. |
| A Casual Paradise for Couples |
| CANCELLATION POLICY Changes accepted within 48 hours of initial booking without penalty. Low Season Cancellations made 30 days in advance receive a REFUND minus a 1 Night Cancellation Penalty. 7-29 days in advance receives a REFUND minus a 2 Night Cancellation Penalty. Cancellations under 7 days from arrival receive a REFUND minus the 3 night min Deposit. High Season Cancellations made 90 days in advance receive a REFUND minus a 1 night Cancellation Penalty. 60 days in advance receives a REFUND minus a 2 Night Cancellation Penalty. 30 days in advance receives a REFUND minus the > 3 night / 50% Deposit. Cancellations under 30 days from arrival receive 50% credit valid in Low Season. PEAK HOLIDAYS Holiday Cancellations 90 days in advance receive a REFUND minus a 2 night Cancellation Penalty. Holiday Cancellations 60 days in advance receive a REFUND minus a 4 night Cancellation Penalty. Holiday Cancellations under 60 days from arrival receive a 50% credit valid in low Season. Cancellation Penalties are waived in the event of Force Majeure Force Majeure includes major system wide travel disruptions due to Tropical Storm or winter blizzard, not 'routine' late arrivals or personal circumstances such as "my boss ate my ticket". The Fine Print Playa Sonrisa is an easy 4.5 ~ 5 hour drive from the Cancun airport. Don't forget to factor in about 2 hours for processing through Immigration, baggage claim, Customs, car rental, etc. Mid day arrivals can comfortably make it here the same day, later arrivals should consider staying over in Puerto Morelos, Playa del Carmen or Tulum first night in country. ~ Please plan arrival & departure dates accordingly and only reserve nights you will actually use ~ Cancellation Penalties apply PER CANCELLED WEEK or portion thereof. - i.e.> if you tie up a room for 3 weeks, the Cancellation Penalty will increase accordingly. |
| PAYMENTS Visa / MC / PayPal or Personal Check |
| Discounts Valid for Pre-Paid Reservations only. |
| Playa Sonrisa |
