| ~ 3 Night Minimum for Advance Reservations ~ Please contact us by E-mail to check availability for dates of interest & room preference. E-Mail: playasonrisa@yahoo.com Phone: (719) 966-4309 (SKYPE VOIP -Colorado area code) (Computer/Satellite phone connection is unreliable; E-mail is preferred) |
| Caribbean Costa Maya - Xcalak, Mexico |
| RESERVATION CONFIRMATION: LOW SEASON (May 1 - Dec 17) ~ 3 night Deposit due at time of booking ~ ~ Full Payment due 14 days in advance of Arrival ~ HIGH SEASON (Dec 18 thru Jan. & April) ~ 3 night Deposit due at time of booking ~ ~ Full Payment due 30 days in advance of Arrival ~ HOLIDAYS & PEAK DEMAND Christmas/New Year, Easter Week (Semana Santa), Bluesfest Week, and all of Feb & March ~ greater of 3 nights or 50% Deposit due at time of booking ~ ~ Full Payment due 60 days in Advance ~ |
| A Casual Paradise for Couples |
| CANCELLATION POLICY Changes accepted within 48 hours of initial booking without penalty. Low Season Cancellations made 14 days in advance receive a REFUND minus a 1 night Cancellation Penalty. Cancellations under 14 days from arrival receive a CREDIT minus a 1 night Cancellation Penalty. High Season Cancellations made 60 days in advance receive a REFUND minus a 1 Night Cancellation Penalty. Cancellations 30 days in advance receives a CREDIT minus a 2 night Cancellation penalty. Cancellations under 30 days from arrival receive CREDIT minus a 3 night Cancellation Penalty. HOLIDAYS & PEAK DEMAND Holiday/Peak Cancellations 90 days in advance receive a REFUND minus a 1 night Cancellation Penalty. Cancellations over 60 days in advance receive a CREDIT minus a 2 night Cancellation Penalty. Cancellations under 60 days from arrival receive a CREDIT minus a 3 night Cancellation Penalty. Cancellation Penalties are waived in the event of Force Majeure Force Majeure includes major system wide travel disruptions due to Tropical Storm or winter blizzard, not 'routine' late arrivals or personal circumstances such as "my boss ate my ticket". The Fine Print Playa Sonrisa is an easy 4.5 ~ 5 hour drive from the Cancun airport. Don't forget to factor in about 2 hours for processing through Immigration, baggage claim, Customs, car rental, etc. Mid day arrivals can comfortably make it here the same day, later arrivals should consider staying over in Puerto Morelos, Playa del Carmen or Tulum first night in country. ~ Please plan arrival & departure dates accordingly and only reserve nights you will actually use ~ Cancellation Penalties apply PER WEEK or portion thereof. > i.e. if you reserve a room for 3 weeks, then cancel last minute, the Cancellation Penalty will increase accordingly. |
| PAYMENTS Visa / MC / PayPal or Personal Check |
| Discounts Valid only for Reservations Pre-Paid by Due Date |
| Playa Sonrisa |
